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If you have any questions or require further information on any of our policies or procedures, please send us an email at compliance@jbrcapital.com.
COOKIES POLICY
We use cookies on this website to: Improve the loading time of this website and to improve our user experience by tailoring browsing experiences.
TERMS AND CONDITIONS
By using this website you agree to be legally bound by these terms and conditions.
Privacy Policy
This Notice sets out how your personal information will be used by JBR Capital Ltd and/or the JBR Capital Group.
FAIR TREATMENT MANIFESTO
How JBR Capital is fully committed to responsible and fair lending
FLA Lending Code
This Code is for customers who have taken out, or where appropriate are considering taking out, a consumer credit loan or second charge mortgage with an FLA member.
VULNERABLE CUSTOMER POLICY
JBR Capital want all our customers and prospective customers to have access to our products and services in the easiest way possible for them.
COMPLAINTS PROCEDURE
This Complaints Procedure sets out the procedures operated by JBR Capital in order to ensure it fully complies with the relevant sections of the FCA Handbook as it relates to the activities of identifying, resolving, recording and reporting of complaints…
CORONAVIRUS SUPPORT
We are providing forbearance to customers who have been financially impacted by Covid-19 and this document intends to offer answers to some of the most frequently asked Payment Holiday questions.